COD remittance
CODThe process by which cash-on-delivery funds collected by a marketplace or logistics partner are transferred to the merchant, typically 7–21 days after delivery.
Cash-on-delivery (COD) remittance is how merchants eventually receive payment for orders where the customer paid the delivery partner in cash. Unlike prepaid orders (where the merchant is paid on the standard T+N settlement cycle), COD requires the logistics partner to collect, reconcile, and remit funds — introducing a longer delay and more failure modes.
On Indian marketplaces, COD remittance cycles vary: Amazon India typically remits COD 14 days after delivery, Flipkart on T+7 to T+10, and Meesho on T+7 to T+15 depending on seller tier. Each platform also deducts COD handling fees and return-shipping fees before remittance.
A related status line sellers frequently search for: 'No COD remittance received'. Shown against a delivered COD order in seller panels, it means that order's cash has not yet been included in any remittance batch paid out to the seller — a timing status, not an error. It becomes actionable only when the order is past the channel's remittance window, at which point the right response is a ticket carrying the AWB, the delivered date, and a proof-of-delivery request.
The most common reconciliation issues with COD are: (1) remittance delays past the stated SLA, (2) remittance shortfalls where the amount received is lower than the expected net-of-fees calculation, and (3) silent deductions for returns and RTOs that aren't clearly tied to specific orders.
